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Select the product line you are looking for answers:

Dotworkz D Series
D2 & D3 Series
Dotworkz S-Type enclosures
S-Type enclosures
Dotworkz NVR Servers
NVR Servers
Dotworkz DomeWizard Dome Cleaner
DomeWizard™
Dotworkz Brackets
Accessories

Common sales related FAQ:

 Q:  "What are the advantages of a quality US-made camera enclosure system?"
Answer:
Over the last 14 years Dotworkz has been fine-tuning weather resistant materials. Dotworkz provides vandal tough, weather and ballistic resistant materials as standard options in all outdoor housings options. This enables security design architects and integrators deploy cameras of all makes and models where they are most needed.

The Dotworkz camera housings are favored by install professionals because they are incredibly easy to install, work with, and look new many years after other housings rust and corrode.

 Q:  "What standards do Dotworkz housings have that others don't?"
Answer:
Dotworkz has been promoting the IP 66, IP 67, NEMA 4 and IK 10 protection standards into a "real world" proven product that truly protects cameras and other electronics for the long term. The Dotworkz product line is unique in that housings are engineered to protect all brands and sizes of cameras against hazardous weather environments and vandals.

 Q:  "Why does Dotworkz provide so many climate control options?"    
Answer:
Dotworkz understands the challenges of placing sensitive electronics (network cameras, micro NVRs, 4G wireless, etc.) into hostile and remote location. The proper hardware must be used so the system can perform in the in the harshest environments. Dotworkz considers the housing's internal temperature controls to be a key factor for a reliable deployment. For example, a heater and blower combined with a HD camera installed in a desert climate will only produce heat related failures over time.

Dotworkz COOLDOME™ Series active cooling option extends maximum external temperatures up to 145° F (62.8° C), and is the ideal protection for cameras deployed in extreme hot and desert climates.

Contact Dotworkz for a live demo or camera uplink to see the systems work and interact with certain climates.

 Q:  "How can long-term reliability be tested?"
Answer:
Dotworkz has been deploying extreme housings in all corners of the world since 1998, and the feedback gained from clients in these areas goes straight into product designs. This allows Dotworkz to continue creating and updating high-quality products meant for long-term use.

Mean Time Between Failures (MTBF): The predicted elapsed time between inherent failures of a system during operation, and Dotworkz integrated power components have been lab tested to meet or exceed MIL standard MIL-HDBK-217F (25°C) military testing standards for electronics or International Electrotechnical Commission (IEC) 61709 testing standards. The Dotworkz Heater Blower, Ring of Fire, and Tornado MVP models power supplies have been tested to 353,600 hours (40 years) minimum of continuous reliable service rating. The Dotworkz COOLDOME™ models power supplies have been tested to 238,900 hours (27 years) minimum of continuous reliable service rating.

 Q:  "How do high-end offerings differ from low-end ones?"
Answer:
Most low-end products look good initially, however over time many unforeseen problems present themselves. Issues such as insect nesting inside the camera housing and lens can seem minor, however it severely compromises a camera's vision within 6 months of the installation date; resulting in an expensive service call. Similar issues can be seen when water leaks inside, and then freezes or creates rust inducing condensation.

Dotworkz products have been engineered with these real world factors in mind, so the problems are not repeated in future products. All Dotworkz enclosures are fully sealed to IP66 and IP67 standards. Dotworkz housings are marine environment ready, with all exterior components made from non-corrosive materials including stainless steel hardware and tough materials.

 Q:  "What are some selection criteria when selecting housings?"
Answer:
Extreme temperatures and humidity, dust and salt, maintenance and warranty, and vandalism, should always be considered when selecting a housing.

Dotworkz offers products built for specific temperature and humidity ranges. One small heater fan can do very little in extreme climates, and specialized products are needed to accommodate weather specifications. Dotworks housings have an IP 66 rating, and effectively protects against dust and moisture in hostile environments.

Dust and salt can begin building up on camera housing lower lenses 10 days after the initial installation. This can render video technology unusable and high-performance cameras inefficient in low light. This is why proper maintenance with the correct tools is a consideration that should not be over looked. Dotworkz offers a dome cleaner product suite designed to safely clean all shapes of exterior lenses and cameras housing from the ground-level.

Dotworkz housings are vandal tough in that they are constructed from a virtually indestructible, heavy-duty, non-metallic, non-corrosive, and flame-resistant Polycarbonate Thermal Plastic alloy with lockable cover system.

Also, products with misleading marketing names such as "arctic" or "cooled" should be researched closely before purchasing. These "buzzword" terms often confuse the buyer into believing a product will perform a certain task, only to cause serious issues after installation because the housing is not equipped to handle the environmental conditions.
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